Every client we work with and every project we work on is unique. Even so, we have found five common goals (we call these “Five Dreams of Achieving”) that ring true across our client population. We know what clients want from their sign provider. Here is what our clients dream about and how we deliver on those dreams:
Whether a basic set of channel letters or magnificently designed sign-as-art, your signage is an investment you should feel good about. We are committed to always providing cost-effective yet quality signage, optimizing performance by using value engineering to balance function and expense.
You want to know when things will happen to ensure you have signs when you need them. For this reason, we provide you with an experienced Project Coordinator who creates a timeline that illustrates the process and dates with milestones so we are all literally on the same page. You can also view your project progress through your online Client Portal. Whether you prefer phone or email, we are available for you.
When you hire the best, you expect the best: seams that match, lighting that disperses evenly, clean welds and exquisite paint finishes. That is the Al Ross Sign Group promise. Come pay us a visit and watch your signs come to life, and check out the smallest details for yourself.
You appreciate knowing that each experience and project is handled the same way when it comes to process, lighting, material quality, paint thickness and color, or your point of contact. This is why you will value the software and technology implemented by Al Ross Sign Group. We track and catalogue every component used to manufacture your signs and can access your project archives at the touch of a computer key. No matter where your signage appears, it will all look exactly the same.
Unlike with others, the only time a client sees a change order from Al Ross Sign Group is when there is a dramatic change to the specifications or there is an addition to the scope of work. That is just another part of the Al Ross Sign Group promise.